Live Chat Features

Social Intents has all of the Live Chat and AI Chatbot features that you need to become more successful. Whether you're looking to increase sales, improve customer service, or capture leads, our solution can help.

Live Chat screenshot

Real-Time Engagement

In today's fast-paced business environment, customers are not inclined to wait for email responses or make phone calls. To meet their expectations, Social Intents offers a great way to initiate a chat with anyone who is browsing your website all from the collaboration tools you already use like Microsoft Teams and Slack. By leveraging our live chat, you can generate more leads, boost sales, and provide speedy responses to customer queries.

Chat Widget
Microsoft Teams Live Chat screenshot

Advanced Customization

Customize your Chat Look & Feel

Our chat widget can be customized to align with your brand in terms of colors, languages, and positioning. This ensures that the widget seamlessly integrates with your website, mobile app, or e-commerce store, bolstering customers' confidence and driving sales.

Live Chat Customization

Agentes ilimitados

Our plans support unlimited team members so anyone at your company can become an agent and answer visitor questions. No per agent pricing, so our solution can grow with you.

Agentes ilimitados

Chat Auto-Translation

With auto translation, you can support your brand worldwide. This powerful feature enables you to translate your chat messages in real-time, allowing you to respond to customers in your native language while they receive the translated message in their preferred language. By delivering a seamless customer support experience, Social Intents helps you to build a loyal customer base.

Chat Auto-Translate

Transcripts & Reporting

Live chat transcripts can offer valuable product feedback and customer insights. With Social Intents, you can easily access your complete transcript archive, and benefit from a user-friendly interface that allows you to search, sort, and filter through the information to extract the most relevant insights. By leveraging the rich data contained in your transcripts, you can gain a deeper understanding of your customers' needs and preferences, and use this knowledge to enhance your products and services.

Live Chat Transcripts

Chatbots personalizados

With our Custom chat bot integration with Google's Dialogflow, you have access to best in breed natural language intent matching. Build dynamic chatbots with rich responses, custom payloads, and escalation to human's when automated answers aren't enough.

Live Chat Chatbot

Automated Chatbot Features

Dialogflow Responses
Dialogflow Responses
Respond with text, cards, buttons, dynamic lists, calendars, and images.
Human Chat Handoff
Traspaso de personas
Your agents can take over the conversations at anytime and can view conversations real-time right from Slack or Microsoft Teams.
Chatbot Auto Answer
Chatbot de respuesta automática
Have your chatbot respond as soon as a visitor starts a live chat or when a chat is missed.
Integraciones de terceros
Integraciones de terceros
Get your leads, tickets, and transcripts to your existing CRM, Ticketing, and Lead systems.

Live Chat for the way you work
using your existing collaboration tools

Social Intents easily integrates with your website and allows you to communicate with your customers directly from Teams, Slack, Zoom, and Google Chat. Stop context switching between your internal and external messaging apps.

Chatbots personalizados Chatbots personalizados

Adapte su marca con colores, logotipos, textos, respuestas predeterminadas y estilos de pestañas personalizados.

Pre-Sales Chat Form Pre-Sales Forms

Ask your visitors anything. Collect visitor information like name, email, and phone.

Agentes de chat ilimitados Agentes ilimitados

Configure tantos miembros del equipo como sea necesario. No hay precios por agente. Haga crecer el chat en vivo a medida que su equipo crece.

Chat File Sharing Compartir archivos

Envíe archivos a sus visitantes del chat y permita que los visitantes le suban archivos.

Chat Javascript SDK SDK de Javascript

Una API sencilla para rellenar previamente la información de los visitantes y pasar la información de los clientes a sus agentes.

Chat Targeting Rules Normas de focalización

Configure tantos miembros del equipo como sea necesario. No hay precios por agente. Haga crecer el chat en vivo a medida que su equipo crece.

Chat Quick Replies Quick Replies

Use reply shortcuts to send default responses for common questions.

Fotos del perfil del agente Fotos del perfil del agente

Muestre un toque humano con las fotos de perfil de los agentes y los nombres que muestran.

Chat Online Schedule Online Schedule

Configure su chat para que esté en línea y fuera de línea durante las horas típicas de oficina

Invitaciones al chat proactivo Invitaciones al chat proactivo

Llegue a clientes potenciales con invitaciones automáticas al chat. Dispare utilizando reglas o nuestra API de Javascript.

Informes del chat Dashboards & Reports

Vea cómo le va con los informes del chat. Exporte datos a sus sistemas externos.

Integraciones Integraciones de terceros

Send leads and transcripts just about anywhere with our 3rd-party integrations.


Have any Questions?

Can't find the answer you're looking for? Chat with us.

¿Quién debe utilizar Social Intents?
Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales. Especially teams that use Microsoft Teams, Slack, Zoom, or Webex.
¿Hay una prueba gratuita?
Yes! We offer a 14-Day free pro trial with all the bells and whistles to make sure you love the product. Cancel at any time and there are never any contracts.
Can I use live chat on multiple websites?
Sí, por supuesto. Cada uno de nuestros planes soporta un número escalonado de sitios web. Así que elija un plan que se ajuste a sus necesidades.
¿Tengo que firmar un contrato?
No! There are no contracts and you can cancel at any time.
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