What is the best Gorgias alternative in 2026?

Social Intents is the best Gorgias alternative in 2026 for teams that want predictable flat pricing and the ability to respond to website chats directly from Microsoft Teams, Slack, or Google Chat. It includes AI chatbots powered by ChatGPT, Claude, and Gemini at $39/month flat with no per-ticket charges.

How does Gorgias pricing compare to Social Intents?

Gorgias charges per ticket: Starter at $10/month for 50 tickets, Basic at $60/month for 300 tickets, Pro at $360/month for 2,000 tickets. As your support volume grows, so does your bill. Social Intents charges $39/month flat with unlimited chats and AI included, and unlimited agents are included on the Basic plan at $69/month and above.

Does Social Intents work with Shopify like Gorgias?

Yes. Social Intents works on any website including Shopify stores. Install the Social Intents app or paste one snippet, and your AI chatbot handles customer questions while your team responds directly from Teams or Slack. Unlike Gorgias, there are no per-ticket charges as your store traffic grows.

Does Social Intents have AI chatbots like Gorgias Automate?

Yes. Social Intents includes AI chatbots powered by ChatGPT, Claude, and Google Gemini in every plan. Train the AI on your product catalog, FAQs, and website content, and it handles customer inquiries automatically. Unlike Gorgias Automate, AI usage is fully included in your flat monthly rate.

Can my team respond from Microsoft Teams instead of Gorgias's inbox?

Yes. Social Intents was built specifically to route customer chats to Microsoft Teams, Slack, Google Chat, Zoom, and Webex. Gorgias requires agents to use its own helpdesk interface. With Social Intents, your support team responds from the tools they already use every day with no new inbox to monitor.

Best Gorgias Alternative in 2026 Flat Pricing, No Per-Ticket Fees

Looking for a Gorgias Alternative?

Gorgias charges per ticket, scaling from $60/month for 300 tickets to $360/month for 2,000. Social Intents offers unlimited chats and ChatGPT, Claude, and Gemini AI included at $39/month flat, with unlimited agents on Basic plans and above, and your team responding from Teams, Slack, or Google Chat.

Prueba gratuita de 14 días Reservar demostración

No se requiere tarjeta de crédito • 14 días de prueba gratuita

Flat Pricing

No per-ticket charges. One flat monthly rate regardless of chat volume.

IA incluida

ChatGPT, Claude, and Gemini included. No Gorgias Automate add-on required.

Chat de equipo integrado

Respond from Teams, Slack, or Google Chat. No separate helpdesk inbox needed.

Gorgias Costs Grow With Your Support Volume

A busy ecommerce store handling 2,000 tickets per month pays significantly more

Gorgias

Pro plan (2,000 tickets/month)

Pro Plan (2,000 tickets) $360/mo

Overage tickets $0.14+ each

Respuesta de Microsoft Teams No disponible

Total $360+/mo

*Basic plan starts at $60/mo for only 300 tickets

MEJOR RELACIÓN CALIDAD-PRECIO

Intentos sociales

Unlimited chats + AI included

Unlimited Chats Included

ChatGPT, Claude, Gemini AI Incluidos

Respuesta de Microsoft Teams Nativo

Total $39/mo

*Starter plan, all features included

Social Intents vs Gorgias

Comparativa detallada de las características del chat en directo, los chatbots con IA y las integraciones de equipo

Característica	Gorgias	Intentos sociales
Precios
Modelo de precios	Per ticket	Cuota mensual fija
Precio de salida	$60/mo (300 tickets)	39 $ al mes, tarifa plana
Unlimited Chats
Agentes ilimitados	Limited by plan
Chatbots de IA
AI Automate / Chatbot	Automate add-on	Incluye
ChatGPT
Claude
Google Gemini
Entrena con tu contenido
Integraciones de equipos
Microsoft Teams
Slack
Chat de Google
Zoom y Webex
Ecommerce & General
Integración con Shopify
Plugin de WordPress
Tiempo de configuración	unos 30 minutos	15 minutos
Prueba gratuita

Why Teams Switch from Gorgias

Las principales ventajas que hacen de Social Intents la mejor opción

Your Bill Stays Flat

Gorgias charges per ticket. During a product launch, sale event, or seasonal spike, your support volume can double overnight and so can your bill. Social Intents charges a flat monthly rate regardless of how many customer conversations you handle. Peak seasons cost you the same as slow ones.

✓ No volume-based overages

No New Tool for Your Team to Learn

Gorgias has its own helpdesk interface that agents log into to respond to customers. Social Intents routes conversations directly to Microsoft Teams, Slack, or Google Chat. Your team responds from exactly where they are already working. No training, no context switching, no separate inbox to monitor.

✓ Respond from Teams or Slack

Best-in-Class AI Models Included

Gorgias Automate provides AI-driven responses but is built on Gorgias's own system. Social Intents lets you choose from ChatGPT, Claude, or Google Gemini 2.5 Pro. Train the AI on your product catalog, return policy, shipping FAQ, or any custom documents. All three models are included with no add-on purchase.

✓ ChatGPT, Claude y Gemini, todos incluidos

Works on Every Site, Not Just Shopify

Gorgias is built primarily for Shopify, Magento, and BigCommerce stores. Social Intents works on any website including Shopify, WooCommerce, Wix, Squarespace, Webflow, WordPress, and custom-built sites. One snippet, any platform, live in 15 minutes.

✓ Any website, any platform

Preguntas frecuentes

Social Intents is the best Gorgias alternative for teams that want predictable flat pricing, native Microsoft Teams and Slack integration, and ChatGPT, Claude, and Gemini AI included at $39/month. Unlike Gorgias, there are no per-ticket charges that grow with your support volume.

Gorgias Basic starts at $60/month for 300 tickets. Pro is $360/month for 2,000 tickets. If you exceed your ticket allotment, you pay overage charges. Social Intents is $39/month flat with no ticket limits and no overage fees, and unlimited agents are included on the Basic plan at $69/month and above.

Yes. Social Intents works on Shopify stores via a simple app install or JavaScript snippet. Your AI chatbot handles order questions, shipping FAQs, and product inquiries automatically. When a customer needs a human, the chat routes directly to your team in Teams or Slack.

Yes. Social Intents offers a 14-day free trial with no credit card required. Connect your team platform, train the AI on your store content, and test it live before committing to a paid plan.

Most stores are live in under 15 minutes. Sign up, connect your team chat platform (Teams, Slack, Google Chat), train the AI on your website or product content, and add the Social Intents snippet to your site. That is all. No complex migration or data export required.

Switch from Gorgias Today

Flat pricing from $39/month with ChatGPT, Claude, and Gemini AI included, plus unlimited agents on Basic plans and above. Your team responds from Teams or Slack during a product launch or quiet Tuesday, same price either way.

Empieza tu prueba gratuita de 14 días Ver precios

Planes para equipos desde 39 $ al mes • Número ilimitado de agentes en el plan Básico y superiores • Cancelación en cualquier momento

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