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Stop paying $0.99 per AI resolution

The Fin AI Alternative Without Per-Resolution Fees

Fin AI charges $0.99 for every conversation it resolves. At 1,000 resolutions/month, that's $990 on top of Intercom's expensive base plan. Social Intents gives you unlimited AI conversations for a flat $39/month.

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Flat-Rate Pricing

$39/mo for unlimited AI conversations. No per-resolution fees, no surprises.

Choose Your AI

ChatGPT, Claude, or Gemini. Pick the model that works best for your needs.

Equipos

Native Teams & Slack

Your team responds from tools they already use. No separate dashboard.

Fin AI's Per-Resolution Pricing Adds Up Fast

Here's what $0.99 per resolution really costs your business

Fin AI Costs

  • $0.99 per resolution
    500 resolutions = $495/mo extra
  • Per-seat plans plus AI fees
    Intercom seats from $29/seat/mo, plus $0.99 per Fin resolution
  • Unpredictable costs
    Bills spike during busy periods
  • No team chat integration
    Must use Intercom dashboard
Example: 1,000 resolutions + 3 agents = $1,212/month

Intentos sociales

  • Unlimited AI conversations
    No per-resolution charges ever
  • Flat $39/month
    Predictable costs you can budget
  • Unlimited agents on Basic and above
    Basic plan is $69/month, no per-seat fees
  • Native Teams & Slack
    Respond from apps you already use
Same scenario: Unlimited AI conversations from $39/month, with unlimited agents on Basic at $69/month

How Social Intents Works

Get AI chatbots with human handoff in minutes

1

Añadir widget de chat

Copy one line of code to your website. Works with any platform.

2

Entrena tu IA

Upload docs, add URLs, or paste FAQs. AI learns your business.

3

Conecta a tu equipo

Link Teams, Slack, or Google Chat. Humans take over when needed.

Elige tu modelo de IA

Unlike Fin AI which uses Intercom's proprietary model, Social Intents lets you choose between the best AI models available.

  • ChatGPT (GPT-5.2) - Best for general knowledge
  • Claude - Best for nuanced responses
  • Gemini - Best for technical content
ChatGPT Claude Géminis

Fin AI vs Social Intents

See exactly what you get with each platform

Característica Fin AI Intentos sociales
AI Capabilities
Chatbot con IA
Choose AI Model (GPT-5.2, Claude, Gemini)
Entrena con tu contenido
Traspaso de personas
Integraciones de equipos
Microsoft Teams (Full Chat) Notifications only
Slack (Full Chat) Notifications only
Chat de Google
Precios
Per-Resolution Fee $0.99 each $0 (unlimited)
Base Platform Cost $29+/seat/mo + AI fees $39/mo flat
Agentes ilimitados
Prueba gratuita Solo demostración 14 days free

Fin AI vs Social Intents Pricing, Plan by Plan

Fin charges $0.99 per resolution on top of Intercom seats. Social Intents charges one flat monthly rate with AI included.

Intercom Plans + Fin Usage

Per seat, per month, billed annually, plus Fin resolutions

Essential$29/seat/moCore inbox, basic automation
Advanced$85/seat/moWorkflows, multiple team inboxes
Expert$132/seat/moSSO, HIPAA, advanced controls
Fin AI Agent$0.99/resolutionUsage-based, on top of seats

Social Intents Plans

Flat monthly rate, billed annually. AI included in every plan.

Inicio$39/mo flat4 seats, 250 conversations/mo
Básico$69/mo flatUnlimited seats, 1,000 conversations/mo
Pro$99/mo flatUnlimited seats, 5,000 conversations/mo, WhatsApp and SMS
Negocios$199/mo flatUnlimited seats, 10,000 conversations/mo

What 1,000 AI-resolved conversations actually cost

Fin on Intercom Essential, 5 seats

$1,135/mo

$145 for 5 seats plus $990 for 1,000 Fin resolutions at $0.99 each. The better Fin performs, the bigger your invoice gets.

Social Intents Basic, unlimited seats

$69/mo

1,000 conversations per month included, AI chatbot with ChatGPT, Claude, or Gemini included, every agent included, no per-resolution fees.

Intercom and Fin pricing based on publicly available information as of August 2026. Verify current pricing on intercom.com.

How to Switch from Fin AI to Social Intents

Most teams complete the migration in under an hour, with no downtime for website visitors.

  1. 1

    Export your Intercom data

    Export your contacts and conversation history from Intercom as CSV before your subscription ends. You keep your customer records and can import contacts into Social Intents or your CRM.

  2. 2

    Start a free trial and connect your team platform

    Sign up for the 14-day trial, no credit card required. Connect Microsoft Teams, Slack, or Google Chat in a few clicks so escalated chats route to the channels your team already monitors.

  3. 3

    Train the AI on your content

    Paste your website URL and the AI crawls your pages, help docs, and FAQs automatically. You can also upload PDFs. This replaces the knowledge setup you did for Fin with Intercom Articles.

  4. 4

    Swap the chat snippet and cancel Intercom

    Remove the Intercom Messenger snippet from your site and paste the Social Intents snippet in its place. Once you confirm the AI is answering and escalations reach your team, cancel your Intercom seats and Fin usage.

When Fin Might Still Be the Right Fit

An honest look at where each platform wins

Stay with Fin if you need

  • The full Intercom suite with product tours, outbound messages, and email campaigns your team already runs
  • Omnichannel AI across email, phone, and social at enterprise scale with dedicated success resources
  • Per-resolution billing that finance prefers to tie directly to deflected ticket volume

Choose Social Intents if you want

  • AI answering with a flat monthly bill, no $0.99 charge every time the bot does its job
  • Human handoff straight into Microsoft Teams, Slack, or Google Chat instead of the Intercom inbox
  • Your choice of ChatGPT, Claude, or Gemini as the AI model, not a single proprietary engine

Preguntas frecuentes

Common questions about switching from Fin AI

Fin AI is Intercom's AI agent that charges $0.99 per resolution. This means every time the AI successfully handles a conversation, you pay. For high-volume businesses, this adds up to thousands per month on top of Intercom's per-seat subscription ($29-$132/seat/month depending on plan).
Social Intents charges a flat monthly fee starting at $39/month with no per-resolution or per-conversation charges. You get unlimited AI conversations and all features included, with unlimited agents on the Basic plan at $69/month and above. Your bill stays the same whether you have 100 or 10,000 AI conversations.
Yes! Social Intents has native Microsoft Teams integration where your team responds directly from Teams. Intercom's Teams integration only sends notifications. Agents must use Intercom's dashboard to respond. With Social Intents, your team never leaves Teams.
Yes! Social Intents lets you choose between ChatGPT (GPT-5.2), Claude, or Google Gemini. Pick the model that works best for your use case and switch anytime. Fin AI only uses Intercom's proprietary AI. You have no choice.
Yes! Social Intents offers a 14-day free trial with full access to AI chatbots, team integrations, and all features. No credit card required. Intercom requires a demo and commitment to their expensive platform before you can try Fin AI.

Stop Paying Per Resolution

Join thousands of teams who switched from per-resolution pricing to flat-rate AI chatbots with Social Intents.

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No se requiere tarjeta de crédito • Configuración en 5 minutos • Cancele en cualquier momento